This woman has had her eye on me for 43 years!

KC says thanks to Liz Ford

She has seen the restaurants I have eaten in and always known the names of the hotels I have stayed in. She probably could even tell you where I went on my honeymoon and which gifts I bought my wife for every birthday.

She is Liz Ford my Senior Personal Banking Manager from Lloyds in Accrington and is retiring today after 43 years of stunning service.

I went up to say thank you and good-bye and to wish her well in her retirement. It turns out I am not the only happy customer who she has kept out of the red and in the black. The room was filled with cards and flowers from well wishers.

Shirley Grimshaw, the Branch Manager who works with Liz and has herself been with the bank for 35 years, had this to say:

Shirley Grimshaw, Branch Manager for 35 years with Liz

“It’s a really special day for Liz. We have 15 bouquets of flowers reflecting the fact that the service that she has been giving to customers over the 43 years she has been with us has been second to none. She will be sorely missed.”

I get inspired by people like Liz and Shirley who demonstrate the value of great service. So, thank you ladies. For both the service and the inspiration.

Liz, I wish you a fun filled and well deserved retirement.

Liz says goodbye to Lloyds Bank, Accrington after 43 years!